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(CreatorHub Go – Privacy Policy)

Last Updated: January 2025

1. Introduction

CreatorHub Go ("we", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Information We Collect

2.1 Information You Provide

• Name, email, password
• Social media links
• Creator profile data
• Billing information (handled via Stripe/PayPal; we do NOT store card data)

2.2 Automatically Collected Data

• IP address
• Device information
• Browsing behavior
• Cookies & analytics data

2.3 Third-Party Data

• Creator metrics collected from authorized APIs or public data sources
• Stripe/PayPal payment confirmations
• Logging services and crash analytics

3. How We Use Your Information

• Provide and improve the Services
• Process payments and subscriptions
• Personalize recommendations
• Deliver reports and insights
• Maintain security and detect fraud
• Send notifications and updates

4. Data Sharing

We may share limited data with:

• Payment processors (Stripe, PayPal)
• Cloud hosting providers
• Analytics vendors
• Customer support tools

We do not sell personal data.

5. Data Retention

We retain personal data for as long as necessary for service delivery, legal compliance, or security.

6. Your Rights

Depending on your region (GDPR/CCPA), you may request:

• Access
• Correction
• Deletion
• Data portability
• Objection to data processing

Email: service@creatorhubgo.net

7. Cookies

See our Cookie Policy.

8. Security

We implement:

• Encrypted transmission
• Secure password hashing
• Access controls
• Regular audits

No system is 100% secure; users assume risk when transmitting data.

9. International Transfers

Data may be stored or processed in multiple countries. We use standard contractual clauses for compliance.

(CreatorHub Go – Terms of Service)

Last Updated: January 2025

Effective Date: January 2025

1. Acceptance of Terms

By accessing or using CreatorHub Go ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must discontinue use immediately.

CreatorHub Go is a digital information and creator–brand connection platform. We provide access to creator opportunities, market insights, and data-based tools ("Services"). We do not participate in contract negotiation, payment between creators and brands, or guarantee collaboration outcomes.

2. Eligibility

You must be:

• At least 18 years old
• Capable of entering a binding contract
• Using the Platform in compliance with all applicable laws

3. Account Registration

Users must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

4. Description of Services

CreatorHub Go provides:

• Brand opportunity listings
• Creator-focused insights and data reports
• Paid access to detailed collaboration information
• Matching recommendations
• Optional subscription plans

We reserve the right to modify or discontinue any feature at any time.

5. Prohibited Conduct

Users may NOT:

• Misrepresent identity, audience size, engagement, or analytics
• Scrape, copy, or redistribute Platform data
• Use automated scripts to access or collect information
• Engage in unlawful, misleading, or fraudulent activities
• Post harmful, discriminatory, or abusive content
• Circumvent paywalls or access controls

Violation may result in account suspension or termination.

6. Intellectual Property

All Platform content—including branding, UI, text, analytics, reports, and dashboards—is the property of CreatorHub Go. Users receive a limited, non-transferable license to use the Services.

Unauthorized reproduction or commercial use is prohibited.

7. Payment & Subscription

Paid features are subject to the Refund & Billing Policy, incorporated here by reference. Subscriptions renew automatically unless canceled.

8. Information Accuracy

While we strive to provide accurate data, we do not guarantee:

• Completeness
• Accuracy
• Fitness for a particular purpose
• Results of brand collaboration

Platform data is provided "AS IS."

9. Third-Party Links

CreatorHub Go may include links to external websites. We are not responsible for external content or services.

10. Termination

We may suspend or terminate accounts for:

• ToS violations
• Fraud or abuse
• Legal or security concerns

Users may delete their account at any time.

11. Limitation of Liability

To the fullest extent permitted by law, CreatorHub Go is not liable for:

• Indirect, incidental, or consequential damages
• Loss of revenue, data, reputation, or opportunities
• Creator-brand disputes or collaboration results

Maximum liability shall not exceed the amount paid in the last 3 months.

12. Governing Law

These Terms are governed by the laws of Hong Kong / Singapore (choose depending on your registration).